Great Potential but Falls Short - Software Technical Support Topaz Labs Employee Review

2.0
30 Nov 2021
Recommend
CEO approval
Business outlook

Pros

- Pretty competitive pay for Support - Interesting products - Great Staff

Cons

- Poorly managed - Grossly understaffed - Focusing on making the most profit instead of stable product releases - No boundaries and unclear job responsibilities

Explore other reviews about Topaz Labs

5.0
2 Nov 2025
Recommend
CEO approval
Business outlook

Pros

great for individual contributors, lots of work freedom, can accomplish a lot, promotes critical thinking, individuals can have a high impact

Cons

disorderly, chaotic, risks of burnout, located in Dallas.

4.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Very dynamic, learn a lot very quickly, High ownership. High impact. Very friendly and casual environment.

Cons

Work can be alot. Frequent late nights and weekends trying to manage deliverables and expectations.

See reviews by: Helpful|Rating|Date|All