Pros
Remote work is always nice
Cons
Where to even start? This is not the place for you if you want to grow your career. The SMB Leadership and leadership in general is terrible. As a whole, a lot of us feel undervalued, unappreciated, and nothing ever changes. They do not offer advancement to any one. They will hire externally for promotions before evaluating their internal employees. They do not offer salary increases at all regardless of performance or tenure. They took away 401K matching, doubled healthcare premiums and eliminated all company morale and pulse surveys due to how bad the score was getting. They have incompetent operations people who do not even know how to operate our CRM's. We have leaders who have been promoted year after year and hold senior leadership titles without actually knowing a thing about leading. The Sr Director and VP of SMB never join team meetings, accept feedback, or really interact with the reps. They constantly change the quota up and down because they have no clue what revenue will actually come in. They just have no clue, they are still trying to figure it out. The CEO seems to get rid of his SLT pretty often but somehow these leaders have made it for years going unnoticed when in my opinion, they are part of the problem. Toptal has some great sales rep but they are not empowered by leadership and they are comfortable hiring cheap sales reps to replace them to run a subpar department. We also very rarely get the change to have actual trainings. We have a Coaching Director but there are never any new coaching or trainings. No skill improvements here. Just new dashboards to follow number and % metrics, priorities....
