Terrible Owners! - Customer Service Representative (CSR) Torkworx Employee Review

Casual atmosphere and relaxed attire.

Growing pains as many other small businesses experience. Good stepping stone for professional development and ability to learn (self teach) many different aspects of commercial operations. Main issue was an abundance of redundant tasks, poor operating systems, lack of structured management guidance.

At one time there was a clear strategy and vision, but now there is no clear leadership, and the company is more fractured than ever.

When the controlling interest of the company was sold, the investors put someone in charge who is sadly lacking what it takes to run a service company. Constant knee jerk reactions, mixed messages and more interested in employing family members than keeping the talent that once was there. This person wouldn't know the meaning of the word Team if it bit him on the rear end.