Empowering workplace, but low pay and pressure to sell - Part Time Keyholder Torrid Employee Review

3.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

discount, easy job, in store manager creates an empowering workplace

Cons

low pay, credit card sales in bad economy feels predatory

Explore other reviews about Torrid

5.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Great boss and atmosphere to work in.

Cons

The location is small and the team is small

2.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Fun cute clothes. Getring to meet fun customers and brighten their day by helping them feel good in what they wear. Meeting interesting coworkers and having fun at work.

Cons

<15/hr. For lead position. Expected to work on the floor, deal with customers, shipment, doordash, web orders and all retail clothing related things on your own for most of the day with no coverage. Management unable to properly hold associates accountable for inability to complete tasks leading to resentment and distrust of upper management. Lack of proper coverage most of the time as 119 labor hours was usually our max hours for all employees for the whole week. Lack of proper communication when it came to policy changes, work updates or expectations. Guilt trips when unable to work due to disabilities and pre existing conditions. Management lets crocodile tears of employees sway their judgements even though said associates always have a bad attitude and literally drive customers away.

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