Great at first but now not so much. - Anonymous employee Torrid Employee Review

2.0
30 May 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Its customers were a blast to work with. I worked at the first Canadian store to open and the customers were lined up outside the door for the opening day and everyone was excited to finally have a store in Canada, which made it fun to work there as their energy just seemed to rub off on you. The staff was great to work with as well and we all seemed to get along great.

Cons

At first, we were given a lot of hours, but then all of a sudden they cut back our hours to no more then 4 or 5 hours a shift and if you were lucky you would get more than two shifts a week. You were lucky if you got more than minimum wage. Management was so focussed on sales that they put unrealistic goals on the staff. A few months after I quit I went back to the store to buy some new work clothes and it took over 30 min for someone to even say hello to me, as they only had three people working that day and they were running around like chickens with their heads cut off. Management is more concerned with making money then its customers or staff members.

Explore other reviews about Torrid

5.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Great boss and atmosphere to work in.

Cons

The location is small and the team is small

2.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Fun cute clothes. Getring to meet fun customers and brighten their day by helping them feel good in what they wear. Meeting interesting coworkers and having fun at work.

Cons

<15/hr. For lead position. Expected to work on the floor, deal with customers, shipment, doordash, web orders and all retail clothing related things on your own for most of the day with no coverage. Management unable to properly hold associates accountable for inability to complete tasks leading to resentment and distrust of upper management. Lack of proper coverage most of the time as 119 labor hours was usually our max hours for all employees for the whole week. Lack of proper communication when it came to policy changes, work updates or expectations. Guilt trips when unable to work due to disabilities and pre existing conditions. Management lets crocodile tears of employees sway their judgements even though said associates always have a bad attitude and literally drive customers away.

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