Pros
High pay for a case management job, which is sad to say.
Cons
INSANE amount of documentation. The worst I’ve experienced. All they care about is billing, and they want you to have your notes in by the end of the day everyday. If you don’t, best believe your supervisor is writing or calling you first thing in the morning. You have to type a note (bill) for every single thing you do throughout the day (accounting for a full 8 hour day) while also getting the actual work done. And the amount of time that you say it took you to do a task in your note better make sense or you’ll be hearing about that too! If you don’t have anything to do, find something to do! Even if you have a meeting in the morning that takes an hour or so away from your day, that hour still has to be accounted for in your notes! I used to be up until midnight writing notes everyday. The absolute worst experience.