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      Total Expert

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      Total Expert reviews

      Not worth the stress and tension. - Anonymous employee Total Expert Employee Review

      1.0
      25 Sept 2022
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The salary is average or above market, and some of the individual managers are great.

      Cons

      I’ve never worked at a company that had such a lack of cooperation between teams. The different areas of the company (engineering/customer support/Etc) don’t work well together. Management is an absolute mess and people are constantly being fired or leaving. Lots of gaslighting from management/HR and blaming employees for company issues. Corporate doesn’t believe in burnout and expects employees to work 60+ hour weeks and weekends.

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      5.0
      27 Jan 2026
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Immediate ownership, not typical entry-level 'busy work.' - Leadership team is accessible and highly transparent with expectations. - CEO sets a very high bar for leadership which had obvious impact on teams. - Collaborative environment, support when needed. - Awesome workspace and perks. - Palpable culture of excellence and healthy growth-oriented competition

      Cons

      - Fast learning curve, not for everyone - Startup speed/demands can feel overwhelming at times

      4.0
      22 Apr 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid work environment, good time off policy. Software that works. Solid team environment.

      Cons

      Management is not the best in some departments. Others are great. Hit or miss.

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