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Total Merchant Services

Part of North

Engaged employer

Stay away - Anonymous employee Total Merchant Services Employee Review

1.0
23 May 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Start up, fast paced environment. It is a small privately owned company. Lots of visibility for work being done. Have a chance to interact with management.

Cons

Executive management does not have an idea on what works. They are using old concepts to compete in a environment that is changing everyday. As a result a lot of top people have left the company. The payments industry is a challenging place and I have seen mediocre to worst product launches year after year. Sales and Marketing have no clue on what to sell. Engineering is always behind. Product team has fantasies on what should be released but no grasp of reality or what is essential to compete in today's market place. No growth for employees. HR team is the worst I have come across in a long time.

Explore other reviews about Total Merchant Services

5.0
6 Sept 2023
Recommend
CEO approval
Business outlook

Pros

freedom to set schedule and make unlimited residual

Cons

Company buy outs cause decrease in customer service

5.0
27 Apr 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I really feel like TMS is a family. We all chip in to get the job done. I've worked at similar companies where you are restricted by your job description or level within the company. At TMS it feels like great ideas are respected regardless of who you are or what department you're in. We meet with senior leadership monthly and they let us know what direction the company is going. I think people work much better if they know what the common goal is. This is a place where you are free to make your career path. This has been great for people who are new to the industry and don't quite know where their heart lies. People will help you get to where you want to go as long as you put in the work. Really fun atmosphere. We are constantly doing charitable events and finding new ways to give to the community. Great ticket give-aways for local sporting events. Holiday parties are the best I've ever seen. Completely top notch.

Cons

I can't really think of any. I feel appreciated and am happy to work here.

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