8y
Thanks for your feedback. While you had some concerns about your time with TouchTunes, I appreciate you laying out a lot of great positives, like our experimenting with bleeding edge tech and your appreciation for the all hands in February laying out the plan for the year.
With regards to the areas that you believe we could improve, I am going to focus on compensation, both base salary, and bonus, as that is super important.
First, let’s talk about the base salary. Like many companies, we use market surveys to determine the appropriate base compensation. Our goal is to be competitive, and we have made a lot of adjustments in the last 24 months to achieve that. In our March 2018 anonymous employee survey, only 12.5% of employees in our Montreal office felt that they weren’t compensated fairly vs. the market and industry. Overall, I feel good about that, although there is still work to do and that is why I encourage all employees who have a concern about their compensation to approach their manager to discuss it.
On bonus payouts, our plan is based on the company hitting its EBITDA goals and employee performance. For FY2017, which ended in December 2017, the company met its targets, and the bonus pool was funded 100%. Every employee that met or exceeded their objectives for the year, of which there was a large number, received 100% or more of their target bonus.
I also want to bring up a topic that you didn’t mention explicitly, but is very important to us: Diversity. We know a diverse team is a stronger team and we want people from different countries, cultures, genders and ethnicities to feel welcome at TouchTunes. If I am may offer you some feedback, while you may not have intended it, some of the language you used in your review fell short of that bar.
To wrap it up, I am very proud of our Montreal team, both in the great work they do and the work environment they have. In that recent employee poll I mentioned, 92% of our Montreal team would recommend working at TouchTunes to friends and family, which is awesome!