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Touchstone Health Services

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Crashing Hard - Supervisor Touchstone Health Services Employee Review

1.0
26 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Clients and coworkers... That's about it.

Cons

- CEO isn't involved. He died up late to every meeting he was ever in attendance at, talked for 10 minutes about the finance department and then couldn't answer basic questions. He clearly is not at the helm and does not care. - Clinical Chief is incompetent for her role, failed upwards. She is rude, condescending, and personalized any feedback. She had no chest vision, she's just running around putting out fires. - Lack of communication between departments leads to chaos and confusion, constantly changing expectations, and us-vs-them culture. - leaders talk about staff in a condescending way and blame them for everything. Despite the extremely high turn over rate due specifically to poor leadership, they keep saying "it's just a phase". But because the CEO isn't engaged, he can't see that his Leaders are the problem and the people causing the problem won't take feedback, they just make excuses. - unrealistic productivity goals create constant stress, management does not care

Explore other reviews about Touchstone Health Services

5.0
9 Oct 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work life balance flexible schedule generous PTO

Cons

Health benefits are expensive too much remote work unable to meet with coworkers and collaborate without using a computer

4.0
6 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The work is impactful and meaningful, my supervisor is wonderful, and I like having the flexibility to make my own schedule with my own caseload.

Cons

The company is heavily focused on meeting their numbers and caseload numbers got pretty high and stressful. It’s also odd and frustrating that expectations and policies are constantly changing.

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