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Tower Federal Credit Union

Is this your company?

If it’s a starting job yes. If it’s a company change, maybe. - Member Service Representative I (MSR I) Tower Federal Credit Union Employee Review

1.0
19 Sept 2025
Recommend
CEO approval
Business outlook

Pros

You get free food for doing a good job.

Cons

No extra pay for doing an excellent job. No real growth opportunities unless you are moving from a Teller to a MSR. You need experience in a certain department just to move to the department. So no internal growth.

Explore other reviews about Tower Federal Credit Union

5.0
9 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Very comfortable place to work, and everyone (colleagues, management, HR, etc.) are very helpful and kind

Cons

Somewhat flexible with hybrid remote opportunities, very fast paced environment, and can be very challenging

2.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Competative pay, decent benefits, broader mission statement of helping members and certain communities. Get a feeling of accomplishment by helping members

Cons

Sexual harrasment claims are mishandled, branch admin has hands in everything. You will be denied upward movement if you question branch admin in anyway. Alot of incompetence and scapegoating from higher up managers. Some branches are better than others but branch admin has favorites they will champion regardless of faults. And some people are just creepy and dont understand workplace boundaries. Theres a manager that insists on hugging but onky the women he finds attractive. HR knows. He still does it. "But it is what it is. Easier to let it be" multiple women have said this when discussing these issues

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