Lack of direction and knee-jerk reactions - Delivery Trace3 Employee Review

2.0
4 Nov 2016
Recommend
CEO approval
Business outlook

Pros

I enjoyed the co-workers i had a trace3. The office locations were nice and generally everyone was friendly. non-accrual (unlimited) PTO

Cons

With the decline of hardware sales the company is trying to create a services presence in the market. Unfortunately when the sales teams are not meeting numbers they will not push services since its a harder sale and the GP isn't clear. This causes the services teams to be in a state of flux. Then with the lack of services sales they bench or cut their PS team to help manage cost. With a weakened and benched PS team when business does have an uptick they are consistently having to sub out work because they don't want to pay to keep people on staff. The sales teams when they do sell a services engagement have the final say of how it gets charged to the customer. If they massively under bid hours on a project it's not the sales team that takes the hit but the PS org which causes more instability due to rising costs. Management turnover is an issue, new management doesn't want to honnor what old ones put in place even if it's in writing (they will find a loop hole) Questionable ethics from some org's of the company Insurance costs alot if you want anything other than a HSA since the company doesn't want to contribute much to their PPO option No 401k match

Explore other reviews about Trace3

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazing co-workers, great benefits including food and drink, great PTO, and good communication.

Cons

Sometimes paperwork and similar things related to employment can be slow.

5.0
8 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Trace3 has an incredibly supportive and compassionate leadership team. Managers genuinely care about their people as individuals, not just employees, and they consistently show up with empathy, encouragement, and trust. There’s a strong focus on professional growth, with plenty of opportunities to learn, take on new challenges, and get exposure to projects that align with your interests and strengths. Collaboration is a huge strength here. Teams work well together across roles and functions, and there’s a true sense of consistency in how people partner and communicate. No one hesitates to step in and help when needed — even outside their immediate responsibilities — which creates a culture of shared ownership and mutual respect. On top of all that, the culture is genuinely fun and energizing. People are smart, driven, and kind, and the environment makes it easy to enjoy the work you’re doing alongside teammates you actually like working with. Trace3 strikes a rare balance between meaningful work, strong support, and a positive, engaging culture.

Cons

No cons at this time

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