Not The Company It Once Was... - Client Service Representative Trace3 Employee Review

1.0
25 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Good VAR experience... Use this to your advantage, and then move elsewhere!

Cons

The company was bought out from MB a few years ago, since the transition to 5/3 it has been in a full nose dive. Management is no longer in touch with the pains that lower and mid-level operations face. There is absolutely no training system in place, pay is below industry standards and benefits are atrociously priced. The biggest issues are that there is absolutely NO room for advancement, and blatent lying from management on changes within the teams. There has been high turnover in the past few months, and it appears that it will continue in September. Morale is non-existent at this point; between turnover, overwhelming work volume, lack of appreciation, the police force (known as Client Success), and absolutely NO work/life balance... I don't see LaSalle continuing much longer.

Explore other reviews about Trace3

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazing co-workers, great benefits including food and drink, great PTO, and good communication.

Cons

Sometimes paperwork and similar things related to employment can be slow.

5.0
8 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Trace3 has an incredibly supportive and compassionate leadership team. Managers genuinely care about their people as individuals, not just employees, and they consistently show up with empathy, encouragement, and trust. There’s a strong focus on professional growth, with plenty of opportunities to learn, take on new challenges, and get exposure to projects that align with your interests and strengths. Collaboration is a huge strength here. Teams work well together across roles and functions, and there’s a true sense of consistency in how people partner and communicate. No one hesitates to step in and help when needed — even outside their immediate responsibilities — which creates a culture of shared ownership and mutual respect. On top of all that, the culture is genuinely fun and energizing. People are smart, driven, and kind, and the environment makes it easy to enjoy the work you’re doing alongside teammates you actually like working with. Trace3 strikes a rare balance between meaningful work, strong support, and a positive, engaging culture.

Cons

No cons at this time

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