Pros
Looks good on paper but not all that glitters is gold! * Initial interactions may seem positive. * HR induction is decent. That’s where the positives end. Advice to Job Seekers: Do not join unless you’re comfortable walking into an unstructured, unsupportive environment with unclear expectations and minimal guidance. Avoid at all costs. This is not a place to learn or grow—you’ll be left unsupported and blamed for it.
Cons
* Misleading role: Hired for Customer Success, but the reality is pre-sales + closing deals. You’re expected to technically convince prospects and push free trials just to keep them hooked. None of this is disclosed upfront—it feels intentional. * Dishonest hiring: Sold one thing, blindsided after joining. * Zero training: No onboarding plan, no demo training, no mock calls, no product walkthroughs. Just “figure it out” on a complex product. * Dismissive management: Asking for help gets shut down with comments like “coaching center thodi na khola hai.” No real intent to support or enable employees. * Contradictory expectations: “You’re experienced, don’t need training” + “we don’t trust you yet.” Pick a lane guys! * Absent leadership: Managers are unavailable until it’s time to criticize. * Ambush feedback: Silence for weeks, then sudden harsh, personal criticism. * Unprofessional behavior: Personal digs (like calling communication “kaam chalau”) despite proven experience. * Ego-driven culture: Authoritative, not collaborative. Titles over competence. * No structure, no clarity: Just unrealistic expectations and blame. * Fake culture: “Open door policy” is a myth—hierarchical and political. * Benefits are a joke: Medical policy seems useful only if you’re married. No option to add parents. Diagnostics support capped at ₹650 (what diagnostic even costs ₹650?).