Lousy experience - Crew Member Trader Joe's Employee Review

1.0
13 Mar 2017
Recommend
CEO approval
Business outlook

Pros

10% discount on groceries.

Cons

Tj hired me as a temp right before the holidays. Sure, they pay more than most manual labor jobs ($13) but you are doing $20 an hour work for it. Your shifts and days of the week are constantly changing and can range from 5am to 12 am (although they do ask for some parameters from you in the beginning) and definitely weekends. You empty the shopping carts, bag up the items and lift all the bags back into the carts. That alone is different than any other supermarket. But, in addition, you also have to stock the shelves (which can entail lifting really heavy boxes) at a pretty fast pace and go out in all types of weather to gather shopping carts. It is A LOT. You do all of this every day as you are constantly moving every hour or two to a different area . There are about 5 ‘mates’ with the Hawaiian shirts on any one shift with about 20-30 ‘crew’. So, the ratio is about 1/5: almost like day care (apt analogy). So, as you move from place to place, a mate is there to check you in and basically watch you. And, they have a lot to say to pick at your performance. So, if you like a job with absolutely no independence and love being micro-managed, this is the place for you. And, did I mention medical? Their website alludes to the fact you can get medical while only working 28 hrs/ wk. I was clear to mention at my interview that I would like to qualify. Thinking back, I should have known that that was a pipe dream as no one even acknowledged that that was a possibility. It would be easy to attain during the holidays (before you are eligible) when I was scheduled for 38 hrs/wk. However, after the holiday rush, I am sure that is why I was let go while they retained most of the other seasonals, none of whom wanted medical coverage. Why pay out for medical when they can keep a high school kid? So, don’t believe all their California, kaisen, touchy-feely nonsense. That only has to do with how you treat the customers, not how they treat employees. They are a corporation, just like FedEX, and watch their bottom line just as ruthlessly. Am I bitter, you bet. I quit another job hoping to get medical, worked like a dog and their reason for not retaining me was ‘we are going in a different direction’. Even when I asked for clarification, they repeated that phrase, which doesn’t even seem to apply in this situation. So even though glassdoor says it is a great place to work, I didn’t drink the kool-aid and am offering a more realistic perspective.

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5.0
8 July 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work all around

Cons

Nothing really bad to say

4.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

-Great way to meet people, socialize, and learn customer service -Always tasked with different things every hour -Friendly crew who will always help you to learn and get better at your job -Get a slight pay raise every 6 months -No outside commitments and amazing benefits if you work full time (about 28 hours a week for every 6 months) -Will take time, but find your friend group, stay with them and have fun, you can't please everybody -Care for your body, do not overdo it with physical labor, its a retail job and you only have one fragile body for yourself, get help or insist about your pains

Cons

-Not many, unless you are stuck in a bad store with bad management -I had some good luck of working in 3 great stores, so YMMV -Sometimes can get cliquey like you are back in high school -Getting promoted up to store management may involve buttering up and being a "yes-person" -Care for your body, do not overdo it with physical labor, its a retail job and you only have one fragile body for yourself, get help or insist about your pains

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