Pros
The company has just celebrated its twenty-ninth year, and I my fourteenth anniversary here as did one of my coworkers in Connecticut we were hired the same month, there are several others in the company with similar or greater tenure which says something about the culture.
The company is fair, has a long standing history and good retention of its clients and employees, I still service many of the same clients that I did when I first started in 2003. The owner steps outside the boundaries for those that are hardworking and committed. The company has extended loans to employees, offered extended vacation time when extra hours are required, has given mortgages to some long standing employees etc.
I myself had an unrelated work surgery last year and was forced to be out of work for seven months, was paid my full salary not having to use any vacation time or file for insurance compensation.
Cons
By nature we are an emergency service company, so there are times when pressure levels run high. We have seen some growing pains over the last few years and as a result have had to fill some new positions, there have been applicants that have applied for a position that they could not handle or were not qualified for, in some cases they did not make it thru the probationary trail period, unfortunately some at termination were disgruntled resentful etc.