Find somewhere else to work - Anonymous employee Travers Tool Employee Review

Thank you for taking the time to share your feedback. Please feel free to contact me directly at work to chat too. As for your concerns about training, while we have steps still to take, we have been making a considerable effort over the past year to improve training. In the past 6 months over 25 staff have gone out to full day Fred Pryor training classes in courses like Excel, Project Management and Skills for a first time supervisor. We are working on an interactive training portal for our Call Center. And are piloting a new "career path" program that incorporates training and certification stages. As for the workload and environment, we do strive very hard to serve our customers and that does require quite a bit of learning and know-how on the part of our staff. For some folks, they thrive in that environment, but we realize that it may not be for everyone and we could do a better job in giving staff the tools to be successful.