Vendor - Countryway Maintenance TruAssets Employee Review

5.0
26 Aug 2015
Recommend
CEO approval
Business outlook

Pros

Have to say one of the best and well paying companies I have worked for. For all the complaints on pay. Your pictures are your pay. Yes I have had some pay troubles but once you get your pictures down and always get your pay pre approved I have not had troubles. State coordinators are great to work with and do have understanding on how us vendors need to operate and make profits unlike some other companies I worked for. Enjoy working here and plain on staying here.

Cons

hmmm, would have to say for the state coordinators to answer the phone more promptly. I know they have alot on their plates also but us vendors cant afford to sit onsite for 30 mins before hearing back. Recently i noticed this problem had improved though.

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TruAssets Response
10y
Thank you for providing this great feedback! We are very pleased to hear that your experience as a vendor has been a positive one. We are glad you noticed a faster response from our office when you call from site. In the past few months, we have made some adjustments to our auto attendant for the phone system to ensure if calls are missed by one person that they forward to another to ensure the call is being answered and our vendors receive quick service and answers to any questions they may have. Thank you again for your kind words and your hard work!

Explore other reviews about TruAssets

5.0
18 Aug 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company is growing so fast it merged with a similar sized company to create more skin in the game

Cons

Growing companies tend to have demanding hours

1
2.0
21 Aug 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent salary overall even if you have to work 70 hours or more per week to achieve it. Lots of opportunities for hard workers that are naïve to the fact they will be used to benefit the company.

Cons

Management does not care if you have a life outside of work because they think TruAssets is all that matters...this being said as they have plans for their weekends while you work extra hours to keep things in order. Very little help when problems arise and even if management is aware of it it becomes your problem to deal with and resolve. Promises that are okayed by management are never honored and it makes you look like a liar to the contractors in the field. As stated previously all managers are buddies and if one has a hidden agenda against you they will set you up for failure and/or replacement.

3
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TruAssets Response
11y
Thank you for writing this and making us aware of some of the struggles you encountered while working for TruAssets. Work-life balance is something that can be very hard to achieve in this deadline-driven industry, especially when the company was in start-up stages, and it is in fact something that the majority of the management team struggles with as well. Sometimes it can seem as though there is always something left on your to do list that may go unfinished until the next day. This can be caused by many factors that can include not properly managing time in the office, lack of delegation at times, and or not reaching out to peers or management for assistance when dealing with an unbalanced workload. To your point, there are many opportunities for growth within the company and many of those in leadership roles have gotten there by sacrificing time when maybe they would have preferred to be at home. The management team works very closely together to achieve company goals and objectives which supersede any perceived personal friendships by far.
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