Trainwreck - Brand change also included large negative culture change - Anonymous employee TruStage Employee Review

1.0
29 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People you work with are great - everyone is always willing to help others out to get the job done. Benefits are good, unlimited PTO was nice.

Cons

Lack of Leadership - Promotions are often based on past performance rather than leadership readiness. As a result, individuals with no management experience are placed in Manager roles—and they, in turn, train the next wave of leaders. This perpetuates a cycle of underdeveloped leadership and missed opportunities for growth. Lack of Diversity in Practice- While the company publicly champions Diversity and Inclusion—with detailed policies and statements—the reality within departments tells a different story. The guidelines are not consistently followed, and the lack of representation across teams is both visible and concerning. See above - LACK OF LEADERSHIP Male-Dominated Culture - TruStage operates in a deeply male-dominated environment, where gender bias is so ingrained it often goes unnoticed. Assertive men are seen as natural leaders, while assertive women are labeled as difficult. This double standard reinforces outdated norms and stifles progress toward true equity.

Explore other reviews about TruStage

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work environment, good salary and mission

Cons

Remote work standards vary team to team

1.0
19 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Used to be a great company to work for until about a year ago.

Cons

I have worked for TruStage for over 10 years. They recently made the decision to outsource a large amount of employees to another company- Wipro. 120 people lost their jobs at Trustage and TruStage signed an non-compete between themselves and Wipro in which none of the 55 employees who got an employment offer with Wipro could be hired in any other role until September 2027. I lost my health care, my pension, and my job security and TruStage didn’t care at all. I would be wary of working for TruStage as I hear they want to expand to outsource more jobs to wipro/india. It’s a disgrace the way they handled the outsourcing of loyal, smart, successful employees.

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