TruStage Review - TSR - Technical Support Representative TruStage Employee Review

4.0
13 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Supportive company, good pay and benefits

Cons

Shrinking market touch focus on DEI and not on solutions to increase market share

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TruStage Response
2mo
Thank you for your feedback. We’re glad to hear you value the supportive culture, pay, and benefits. We also appreciate you sharing your perspective. Our goal is to balance inclusive practices with strategic initiatives that drive growth. Feedback like yours helps us continue refining that balance and staying focused on solutions that move the business forward.

Explore other reviews about TruStage

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work environment, good salary and mission

Cons

Remote work standards vary team to team

1.0
19 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Used to be a great company to work for until about a year ago.

Cons

I have worked for TruStage for over 10 years. They recently made the decision to outsource a large amount of employees to another company- Wipro. 120 people lost their jobs at Trustage and TruStage signed an non-compete between themselves and Wipro in which none of the 55 employees who got an employment offer with Wipro could be hired in any other role until September 2027. I lost my health care, my pension, and my job security and TruStage didn’t care at all. I would be wary of working for TruStage as I hear they want to expand to outsource more jobs to wipro/india. It’s a disgrace the way they handled the outsourcing of loyal, smart, successful employees.

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