Too much tipout, and low tips here. Trashy staff - Server True Food Kitchen Employee Review

2.0
17 June 2018
Recommend
CEO approval
Business outlook

Pros

pros...pros...ok...well one pro is that training is 6 days and not two weeks or something. they have some staggered in times up to 530-6pm so that helps with scheduling and it's in a nice area and generally always busy. The new GM comes with high standards so he is trying to make it better there but there are too many low class people already working there. There are nice, hardworking people too but they are few and leaving.

Cons

There are a lot of downsides here. The restaurant is always EXTREMELY hot inside and despite customer complaints and sweaty workers, they do not turn the air up. The sidework is ENDLESS and the hours are long. The tip out is OUTRAGEOUS. They think it is comparable and it might be but not in exchange for the support. If you are a good server you will end up bussing and setting up your own tables, running your own food and still tipping out almost half your tips. NO one cares or rectifies it. So, with the often international clientele (10-15% standard, sometimes 20%), the tip out, the long hours doing sidework and having management HOLD YOUR HAND on tip claim (I don't want my employer to tell me what I claim to the IRS. That is my business) meaning you will have your 2.13 hourly taxed to nothing, you end up making little more than minimum wage in the end.

Explore other reviews about True Food Kitchen

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Great management, good people. Fun environment

Cons

Not many cons honestly. Overall great

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True Food Kitchen Response
1mo
Thank you so much for your kind words! We are pleased to hear you enjoyed your management team and your work environment. We are committed to maintaining this standard and thank you for helping us grow!
4.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Sociable company culture and slightly above average pay

Cons

Very corporate structure, especially at the quarterly reviews

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True Food Kitchen Response
1w
Thank you for your review! We are pleased you enjoyed the company culture and felt fairly compensated. We're committed to maintaining this standard and continuously striving to make our workplace even better. We appreciate your feedback and thank you for helping us grow!
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