Trumaker is a TRUE Pyramid Scheme - Anonymous employee Trumaker Employee Review

1.0
27 Dec 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None. Read the offer letter very carefully. The base salary is low because they say that you'll get 100% commission but it's not true.

Cons

You'll be overworked & severely underpaid for 19.00/ hour you'll have a better chance working at Forever21 making more money for the amount of hours they beg of you. I worked from 8 AM to 9:30 PM! The company will schedule appointments for you on the weekends and holidays. In the first week they force you to harass your friends and family members to buy something! You will absolutely not make money at this job. If you've never had a sales job, it's important to understand that an entry level sales job starts at minimum 50K base, plus commissions and also bonuses monthly if not weekly. This company does not give you commissions at all. You have to sell the company 25K of clothing just to get an unfair bonus. If you've worked for the company 3-5 years ago you'll make more but even still they don't pay outfitters for their car, phone, mileage, networking events, overtime, etc. They'll encourage you to be very hands on with all your male clients which is pretty frightening. Every day your head will be on the chopping block. They threaten your job after only two weeks of working for them. Your sales manager will call you multiple times a day and force you to go through weekly meetings to let you know if you're "on termination or probation status." It's incredibly abusive & toxic. The sales cycle is insane. As an outfitter you are responsible for finding all your own leads by tapping into your personal network including your Dad, ex boyfriends, etc. Then after only 3 days of training you MUST sell that first week! You are asked to beg your new clients on the FIRST appointment for 10 new leads or contacts. This is what makes it a true pyramid scheme. It's the same model as Cutco-the knife company. The company has no clue how to qualify customers. They'll beg you to sell to poor, college kids and even your broke boyfriend. They abuse their clientele by over charging for the quality of their clothing & neglecting them after they ordered. After you sell the clothes the company asks you to personally steam & HAND deliver each article of clothing, EVEN if your customer lives 1-2 hours away. They won't reimburse you for gas or parking. The company will force you to work with uncomfortable men. There are absolutely no benefits either! They're excuse is that they're a startup BUT they'll force you to offer customers free shipping which comes straight out of your paycheck! It's a very manipulative company & it's frightening. You'll have to make up for all the other outfitters who either got fired or quit, which will leave you feeling so stressed and anxious. They just don't care about their employees.

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Trumaker Response
8y
Reading your review on working with our company - I have to start by apologizing for the experience you’ve had. It’s hard to imagine working anywhere, for any extent of time, while having such a horrible experience. You took the Outfitter job in good faith - that you’d succeed in the role. We work hard at improving our recruiting processes so that candidates can self-select in or out of the role based on whether they think they are the right fit. It's important to us that we select candidates who will enjoy and succeed at the role. We’re a young and growing business, we’re working hard to do our best to build a great company that does right by our customers and our employees. In particular, we’ve gone through a complete transition of the Outfitter role from one that is commission-only based, to one that is fully employed, with benefits, and yes performance based bonuses. I wanted to speak to your comment about a “pyramid scheme”. We offer a fully employed job which involves building a book of clients, which I believe this is completely different world from any multi-level or pyramid scheme. There is no fee to start, no incentive to recruit other sales reps, and certainly no encouragement to sell to sales reps you recruit. Our entire business is structured around our outfitters and their clientele. If there is more you’d like to share that you think can be helpful please don’t hesitate to contact me directly at mark@trumaker.com Thanks so much for sharing your experience in such detail. I’m so sorry that it wasn’t a great one and we’ll do our best to take your feedback and make positive change for the future.

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