Who's writing the fake reviews! - Anonymous employee Trustone Financial Employee Review

1.0
21 June 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay is decent, compared to other financial institutions. The health and 401k benefits are really good.

Cons

The reviews that are written right after a negative review is posted have to be a joke! The reviews are well written either the marketing team is posting them or senior management! They sound fake and untruthful any employee that has worked there can testify that! In one of 5 start review's it states "yes the majority of the senior managers came from the same bank but they have driven TruStone to new levers". The sales are Wells Fargo level, with cold calling and cross-selling of products. Employee satisfaction is not cared for. The management plays favors with employees, especially during promotions. Unqualified employees are promoted to positions they aren't able to perform. The mistakes of favored employees arent care for and often ignored while an employee that is not favored can make the same mistake and have disciplinary consequences. Senior management and branch management on multiple occasions make negative and unprofessional comments regarding staff that can be heard by other employees. There is a lack of professionalism thru out the organization; just because the staff wears a tie to work daily doesn't make them professional. The high turn over ratio in every single department speaks for itself!

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Trustone Financial Response
7y
Thank you for your feedback. We are sorry to hear we did not meet your expectations. We want all of our employees to have a positive, fulfilling work environment. And, we’re proud of the high ratings which we routinely receive on employee satisfaction surveys. We value all responses and feedback. We do not alter , suggest content or edit any reviews found on this site.

Explore other reviews about Trustone Financial

5.0
5 Dec 2025
Recommend
CEO approval
Business outlook

Pros

If you agree and enjoy DEI practices then you will go far in this company. You will go not based on "gender" "religion" "race" If you are a woman and you are white, prepare to be hired. If you are a woman and you aren't white, prepare to be promoted. If you are a man and not white- prepare to be hired and promoted.

Cons

Decent hourly pay. Decent benefits. Decent promotion opportunities if you aren't white or are male and not white.

4.0
29 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good company, great benefits including PTO

Cons

Lack of clear communication and guidelines within the call center

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