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      Turn5

      Engaged employer

      Turn5 reviews

      Great initial experience, but management needs improvement - Customer Service Representative (CSR) Turn5 Employee Review

      3.0
      13 Apr 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      When I first joined, it was great. People were kind, but management can be a little micromanaging

      Cons

      long hours, they say they will train and move up people from the inside, i never saw it in my time there. CS is neglected a lot of times.

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      5.0
      30 Jan 2026
      E-commerce
      Recommend
      CEO approval
      Business outlook

      Pros

      Work/Life Balance Supportive, collaborative coworkers Friendly and inclusive company culture Strong team communication Opportunities for advancement

      Cons

      There is literally ZERO Cons about this place!

      1.0
      14 May 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      I can’t think of any

      Cons

      Back to back, bonus too high to achieve, can’t change shifts, don’t employ enough people to handle how many callers. Pay is way too low to live off

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