Pros
Market share is currently had by Turnitin
Cons
Very political driven with complete complacency around the product in the market. Turnitin has a bad reputation with users and with partners about the lack of development and poor customer service. Organization is driven by fear. People who are engaged and doing very well are fired without reason so they do not show up the incompetence of others. In my tenure at TII I never once heard from either the CEO or my bosses boss... Neither of who had many other reports to keep them away from engaging myself and other staff members in their culture or philosophy. People are booking exotic trips to foreign lands with no streamline back to retention or revenue and no employee is treated with trust like an adult. Clock is looked at when you come in and out - close door meetings and no ability for information to run up or down a toxic line of command within the whole organization.