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      Turo

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      Turo reviews

      Was a great place - Claims Associate Turo Employee Review

      2.0
      10 Nov 2025
      Claims associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits were good and colleagues were great

      Cons

      Having layoffs and effectively outsourcing the department sucked. As well as all the ridiculous changes they made to claims effectively turning a “claims adjuster” position into a call center rep position. Being locked out of your laptop and not knowing what’s going on completely eroded my trust in them. There are Better ways to communicate layoffs.

      Explore other reviews about Turo

      5.0
      8 May 2026
      Senior director
      Recommend
      CEO approval
      Business outlook

      Pros

      Caring and supportive place to work.

      Cons

      The delayed IPO makes generating liquidity difficult.

      2.0
      26 May 2026
      Arbitration specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great opportunity to learn complex claims, arbitration strategy, liability review, and recovery-focused decision-making.

      Cons

      Pay does not always align with the complexity of the work, especially when the role expands into training, reporting, cleanup, and process improvement.

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