Pros
Incentive structure for non-salary retail employees is generous. Products and services offered at the retail level are some of the most competitive in the market. Employee-centered initiatives like company-wide employment satisfaction surveys, town hall meetings and voluntary employee-assistance funds are beginning to help U.S. Bank surpass its competition in caring for its employees.
Cons
Emphasis on improving technology and working environment for retail employees is lacking. Outdated teller equipment, cramped work space and insufficient budget to repair facilities create a frustrating situation. Job-bleed for salary employees is constant - locations open 7 days a week require a manager on-call 7 days a week. Salary and hourly employees earn less than competitors in similar markets.