Horrible leadership - Anonymous employee U.S. Bank Employee Review

1.0
23 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The actual workers in the company are terrific and work really hard together. With how horrible we are treated by Senior Management, it's really caused us "lowly" workers to band together even more.

Cons

The new CEO and President is absolutely horrible. She has created a toxic work environment and her attitude is the worst I have ever seen. She laughs at concerns of the employees that actually do the work and calls them "selfish" and tells them to "go find a friend" when trying to address what to do about low morale. There is a really bad "buddy system" within the bank. It's not about how hard you work, but who you are friends with in order to advance. In addition, and I hate to say this, but unless you are from India (like most of senior leadership is), then you are looked down upon. It's a shame what has happened to a once great company. The recently implementation of RTO by the new CEO/President means that if you are working remotely, you now have zero opportunity to advance. Benefits and pay are below average for large banks. When this was asked of the CEO/President, she called the person asking the question "selfish". The company is moving rapidly to push as many jobs to India as possible by laying off high performing employees and replacing them with 20 different contractors that are incapable of doing anything but reading from a script. There is zero job security unless you're of a certain ethnicity and/or buddies that came from a certain consulting firm.

Explore other reviews about U.S. Bank

5.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Friendly Environment and Hybrid Work Model

Cons

Have to pay for parking

1.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

Cons

Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

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