Bad Experience - Client Service Associate UBS Employee Review

1.0
19 Sept 2025
Recommend
CEO approval
Business outlook

Pros

They were understanding of the difficulty of the finance tests as I did not come from a finance background.

Cons

Management changes were consistent and caused a lot of mistrust in the management team itself. I will say that I know there are good teams around, but I unfortunately did not have a good experience and here is why. I was told not to report the bad behavior I witnessed by various advisors as I was more likely to be fired than they would be. My cell phone number was given out to clients without my verbal permission and it also violated the employee handbook. I repeatedly witnessed rules being broken by advisors and team members but was scared of retribution to go through with the whistleblowing policy. Client's personal information was shared with me various times via text by an advisor. I was consistently asked to do personal tasks for advisors not within my job description. I was also asked to not conduct an exit interview by a team member. Once I finally got to my exit interview, a manager told me they already knew what went down and no further explanation was needed as I wasn't the first person to leave the team.

Explore other reviews about UBS

3.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

nice office space and people

Cons

It is a call center

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