Hard to keep clients happy - Anonymous employee UBS Employee Review

2.0
17 Mar 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay is OK, but trying to keep clients happy in this poor infrastructure is frustrating.

Cons

Communication is a major issue not only without the company but outside. Poor follow-through with accounts leads to dissatisfied customers which leads to loss of accounts. Upward mobility is difficult and some management are poorly chosen.

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5.0
2 July 2026
Anonymous employee
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CEO approval
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Pros

Experienced team of financial advisors

Cons

Systems can be difficult to learn

4.0
2 July 2026
Recommend
CEO approval
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Pros

- good people - okay pay - good learning experience

Cons

- tech needs improving - work life balance

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