Not a great culture for developers - Software Engineer UCAS Employee Review

1.0
15 Oct 2020
Recommend
CEO approval
Business outlook

Pros

Short contractual working day/week of 7 hours/35 hours. You get the week of Christmas as free holiday including the period between Christmas and new year. Ample free parking in the racecourse when you're in the office.

Cons

Depending on the team you're often expected to work more hours than contracted. You're often expected to give up your lunch breaks to partake in endless soul sapping meetings. Bullying is commonplace in the office and managers don't seem to want or be able to stop it. On more than one occasion a particular senior manager tried to start fights with other colleagues on social outings over minor transgressions. Due to their position and camaraderie with other senior managers nothing was ever done about it. Some managers force methods of working on developers that in the development world is often seen as a personal preference. Test Driven Development (TDD) for example. I was told - in more words - that I would be fired if I didn't follow it 100% of the time by one particularly bossy manager. When I was there senior managers spoke in a weird business abstracted language which made it impossible for non-senior managers to know what on earth they were saying. I believe it was a political control tactic. It made it impossible to get a clear answer out of them. When I was there they had about 8 development teams, all working on different parts of the same system. They ran into the same problem where the sheer number of people added a huge communication overhead to everything - effectively slowing development to a crawl. To this day I still don't understand how they took over 2 years to barely create a working system using so many teams. Some senior developers were very abrasive and hard to work with. One particular individual would often loudly exclaim how suggestions were a foul and rude term, e.g.explicit synonym for poo. When the same tactic was sent his way he would loudly yell - in an open plan office filled with people - that the critiquer should "(explicit synonym for intercourse) off" or similar. On a similar note to abrasive senior developers, most developers and architects were also very hard to work with. The culture of communication in meetings was to talk over people, not listen. In my near two years there I could count on one hand the number of times someone stopped and tried to genuinely understand what the other person was saying.

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UCAS Response
5y
Thank you for taking the time to leave a review and share your experiences of working at UCAS. While it’s great to see your positive feedback on our approach to working hours and leave, we’re concerned by some of the points you have raised around working environment. Supporting our staff and creating a collaborative, inclusive working environment is really important to us at UCAS and is reflected in our values. We’d appreciate the chance to discuss the points you raise in more detail. We hope you'll consider getting in touch by contacting careers@ucas.ac.uk.

Explore other reviews about UCAS

3.0
5 July 2023
Recommend
CEO approval
Business outlook

Pros

Net core. Hard work. Database software engineer

Cons

Full time. Not much salary. Payment is low

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UCAS Response
1y
Thank you for taking the time to leave a review. We would be interested to know what team you’re in as UCAS is a UK-based company and we do not have employees outside of the UK. We have a flexible working policy which means we have part time and full-time roles, and we also use .NET, rather than net core as it is old technology. We also benchmark against the UK market, ensuring we remain competitive and transparent. Our other generous benefits such as 30 days holidays (plus 3 days concessionary at Christmas), and 35-hour work weeks are also part of our total reward. If you do have any further thoughts please let us know at careers@ucas.ac.uk. Elaine Chandler, Chief People Officer
1.0
2 June 2022
Recommend
CEO approval
Business outlook

Pros

Beautiful building for a not for profit

Cons

No real sense of direction or accountability. Arguably it should be merged as overheads too high for the benefit. Good employer for the area though.

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