Would not recommend as place to start your career / Toxic Workplace - Billing Coordinator UCSF Health Employee Review

1.0
15 Nov 2019
Recommend
CEO approval
Business outlook

Pros

Telecommuting has helped with work/life balance. Before I used to feel like I was chained to my cubicle. I appreciate that Senior management is positive in light of the department’s many shortcomings and is trying to move things in the right direction. It makes me hopeful. Just need more visibility and opportunities to connect. Feeling cared for, heard & appreciated is important.

Cons

Pay is low, morale is low, toxic workplace, unionized jobs mean the wrong people stay for years and the right people leave, revolving door of supervisors. No supervisor is around long enough to develop a positive lasting relationship & change with. Not enough opportunities to grow - in the three years I’ve been working here I have gotten one performance review (supposed to be done annually). Can be incredibly discouraging for someone with ambition who is trying to start their career. After having worked here for three years and having consistently helped management with side roles, I have never received a non-unionized raise or promotion. After applying to an internal role that I am well qualified, I did not get on offer - was very disheartening and does not make me feel at all valued as an employee of this UCSF department.

Explore other reviews about UCSF Health

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Opportunities to learn new skills. My team is excellent.

Cons

New leadership models prioritize profit over employee well-being. They are starting to thin out our staffing more and more. Morale is very low right now on our unit ...

1.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The people that work at UCSF are some of the most intelligent analysts I've ever worked with in 15 years of Health IT. Most are ex-Epic employees with strong backgrounds in project managament and IT,

Cons

UCSF recently decided to reclassify all remote employees as "Felxible" without their input or permission. As a result, employees must now travel to the office WITHOUT expenses paid. This means that flights, hotels, etc. are NOT reimbursed and are paid by the employee. UCSF has not answered to what problem they are trying to solve with this, and refuses to answer how this action aligns with goals such as sustainability (carbon emissions), equity (women and disabled are more impacted by eliminating remote work), working accommodating (UCSF does not have the physical space for all of the Clinical Systems department to be on site. There is no locked storage or accessible workspaces.), safety (there is no shuttle for UCSF to all locations that have been mentioned for work). UCSF limits employee growth, by eliminating actual promotions with "role based work". In other words, you have to do more work without compensation for it. They have also completely reneged on remote management, meaning that most employees are now at a dead end.

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