Horrible company to work for - Concierge UG2 Employee Review

1.0
17 July 2024
Recommend
CEO approval
Business outlook

Pros

There are none I can think of

Cons

The communication between staff and upper management is dismal! We don’t see or hear from management unless it’s a meeting to spout expectations. Also they can’t seem to get the money right! In the short period of time I’ve worked there have been numerous problems with payroll making mistake after mistake. There is always some excuse and the energy given off is as if the employees don’t have a right to complain about not receiving proper wages!

Explore other reviews about UG2

5.0
13 June 2025
Recommend
CEO approval
Business outlook

Pros

Collaborative leadership team that values transparency and employee development. The company supports innovation and provides meaningful opportunities to make a strategic impact. HR is positioned as a true partner to the business.

Cons

Like many fast-paced environments, prioritization can be a challenge at times. Rapid growth sometimes outpaces systems, requiring adaptability and patience.

2.0
2 Oct 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have made some great friends, but that is about all.

Cons

Not quite sure where to start. I have asked for help on numerous occasions only to receive none. The client dictates everything that goes on and will escalate the smallest issue to the top of the food chain instead of just coming to me creating a problematic work environment. Upper management will then freak out send emails and will call and aren’t very nice. Was not told this is what I would be dealing with when I interviewed and was hired. I enjoyed it up until this past month. No matter what I do it’s not enough. I feel like the writing is on the wall, but I get no direction on what to do. Of course the puppet master client seems to pull all the strings, so if they want me gone I probably won’t get a chance to right any wrong. Which leads back to lack of direction, no communication and no help. When I have asked for help, I get told call so and so(and hope they answer or even return the call)or asked why don’t you know how to do it. The problem is, no one showed me how to do it from the get go. How do you expect to be successful if you don’t properly train people? I feel like I was thrown to the wolves with absolutely no chance to fend for myself. I was set up for failure from the start.

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