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      UMAI Restaurant Software

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      UMAI Restaurant Software reviews

      You will learn the hard way if you actually start working here.. - Anonymous employee UMAI Restaurant Software Employee Review

      2.0
      6 Mar 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      -Working with amazing people from all over the world you get a chance to create a worldwide network. - You will learn the true meaning of hustling to the fullest. -KL is a great hub for travelling to other countries in South East Asia.

      Cons

      -Working visa is not provided so most people in the office are there on tourist visa and several people have been detained at the airport and denied entry into Malaysia again. -They pay is really low and salary has been paid late several times which of course lead to negative consequences. -The actual product is a mess. A lot is being promised to restaurants and most of the time promises aren't kept and it feels like they are causing the restaurants a lot of trouble rather then solving their problems. -Lack of transparency lead to a lot of guessing in what direction the company is actually going.

      avatar
      UMAI Restaurant Software Response
      7y
      Thank you for taking the time to share your feedback. It is quite true that there was a period where we paid salaries late, and that the product was "a mess" in the early days of the company. Also, in the earlier days, when there was little management, decisions were more centralized. Since then we've raised funding and are signing up and retaining an awesome number of customers, and have a pumped up and excited team. We're sorry you feel like this caused you to have a negative experience. Please do get in touch if you want to discuss further: peopleteam@letsumai.com

      Explore other reviews about UMAI Restaurant Software

      4.0
      26 Mar 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good Learning Experience Get out as much as you put in

      Cons

      More focus on HR and people keeping people within company would help.

      7
      avatar
      UMAI Restaurant Software Response
      7y
      We appreciate your feedback and value your insights about the experience with us. Over the past few months have enlarged our people and culture team in order to able to continue to build an awesome culture where people get more support (ex. feedback sessions), and more awesome team events. Glad you enjoyed the experience!
      1.0
      24 July 2023
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      No pros, highly disappointing company.

      Cons

      I strongly advise against considering employment at this company. The internal organization is chaotic, and there is a lack of clarity from the CEO and administration. Furthermore, the company has a history of paying employees late and failing to fulfill promises made during the hiring process. The finance team is unable to provide satisfactory explanations for the delayed salaries and withheld reimbursements. The work environment is highly stressful and emotionally draining, and it's not worth the effort, time, and salary they offer.

      2
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