Once a great place, left barren - Anonymous employee UMortgage Employee Review

2.0
18 Dec 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I used to love my team, had many members in Spring/Summer '22. Younger interns, etc. Good leaders in departments (NOT CSUITE)

Cons

After summer '22 the interns left, lots of departments got cut and nothing has been the same since. Many great coworkers were let go and empty desks were left in their place. Yeah -- we do lots of $$$ volume, but 100% of the workload is put on a handful of Loan Coordinators & other members. hundreds of LOs who have no respect for time zones, or work-life balance, who all work with 5-8 people during the mots importent stages of a file.

Explore other reviews about UMortgage

5.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Being surrounded by great Loan Officers really helps you grow. There is always something to learn and operations/loan officers are always willing to help.

Cons

Slightly unstructured but thats expected with a fast growing company

1
1.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

zero pros. be thankful you do not work there. all the negative reviews on the company are true!!! RUN!!

Cons

everything you read on reddit is true about the company and the CEO. the CEO and senior management use the "sink or swim" mentality because they themselves don't know to properly manage people. there is also zero HR and the only time HR seems to exist is when they want to fire someone for no reason because they'd rather have high turnover than attempt to run like a true business. the CEO also uses their brother to do all their dirty work. avoid that man like the plague because he will pretend to be nice to you then have you fired in a blink of an eye. this company also uses your salary against you. they expect you to work outside of normal working hours and if you try to have a life outside of work, they remind you that you're paid X amount so they're allowed to treat you however they want. UMortgage is the definition of a toxic work environment.

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