I gave an interview and was selected within a week. Overall smooth process. This is a great company where you and your opinions are valued. You have a huge room to learn and grow. I have the best manager I could have ever get. He is a great mentor. I also have a great team to work with.
Cons
Training part is a bit not up to the mark. You have the knowledge base to refer so it's isn't a huge con but sometimes you feel like stuck. CS team needs to be paid fairly as other departments.