Constant lying and inconsistency - Contact Center Specialist II UPMC Employee Review

2.0
6 Mar 2017
Recommend
CEO approval
Business outlook

Pros

Having health insurance is nice. That's it.

Cons

UPMC likes to tell everyone during orientation that if you want to go back to school your department will work with you to hell you achieve that goal. Becauss UPMC "cares". Biggest lie ever. I signed up for classes after getting a payment advance from UPMC for tuition. My supervisors refused to work with me on any sort of schedule. I had to cancel my classes becaue of this. I was looking to go for Surg Tech. And the surg tech class is only offered once at a certain time. The department refuses to work with me. They also like to act like this position id a stepping stone and you can transfer to another department after a year. This is also false. They trap you here.

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3 June 2026
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CEO approval
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Pros

Career growth and development. Benefits and compensation.

Cons

Distance to travel and parking issues

2.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

..its a job helps pay the bills but want to pivot out to something new I'm very lucky until that happens my Team is awesome to work with!

Cons

Hire Educators!! Healthcare education and systems are failing its employees since covid we need to pivot and get back to helping constantly educate. We have Covid taught Nurses and Doctors not meaning badly but there is a disconnect -not understanding what is common in your scope of practice and not "knowing" how to do something or waiting for someone else to take care is lazy and if you are too afraid to ask for help you please don't be in the medical field. Ohh stop giving so many "chances" to people that should be fired a long time ago and not keep them bc "we need staff"-it hurts everyone with that one person!

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