Dont's Expect anything and you wont be disappointed - Patient Access Specialist II UPMC Employee Review

1.0
7 Nov 2014
Recommend
CEO approval
Business outlook

Pros

Its easy to be hired, the turnover is so great in about every position even Doctors are throw away employee's , so you can imagine how they treat lower skilled workers.

Cons

The pay is lower than every comparable company, so start here and as soon as you gain some experience move on to a real company, for example a typicly entry level Admin Asst. at UPMC makes $11 an hour on average , the same position and work duties will get you $20 at PNC and its that way in every position here.

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5.0
2 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good camaraderie, good salary, work life balance

Cons

A lot to learn, a lot of changes to the program

1.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

No pros. It was a horrible place to work

Cons

If you were night shift, you had to work every holiday. The nurses were so lazy and never helped us. We ran around taking care of patients with no help. Changing them, cleaning up horrible messes, taking them to the bathroom and doing vitals with no help. Nurses would sit there eating while on Facebook, while we did all the work. Some would even be sleeping!

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