Good commission but requires customer retention - Retention Agent USA TODAY Employee Review

It’s good and I like it a lot

Not a lot of cons

Pay is higher than at the local level. Nice, motivated teammates. Remote work.

Too many meetings. Rules and expectations are constantly changed with no talk of higher pay. Pay may be higher than at local papers but it's still not enough in today's economy. Editors from different teams can be very passive aggressive and nasty. Feels like teams are competing against each other instead of working together. Page views matter more than people. Company passes up qualified employees for promotions and instead hires people who don't know what they are doing. Low morale. Editors create new programs for teams and try to give them fun names when really they are changing your job and requiring you to do something you weren't hired for...very manipulative. Computers are trash. Too many meetings that interrupt workflow. The news desk that edits stories before they are published can be a bit of a new sense. Some of the editors on that desk change things that are preferences, not things that need correcting.