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      USI Insurance Services

      Engaged employer

      USI Insurance Services reviews

      Not recommended - Account Manager USI Insurance Services Employee Review

      3.0
      27 Aug 2020
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      COVID-19 handled very well, good PTO and paid holidays, decent benefits.

      Cons

      Very sales heavy environment, consistently hiring sales executives but do not provide support teams, not hiring for support, support teams are very overwhelmed and put in a lot of OT, however no one is permitted to report or use OT on their time sheets, management doesn't care, upper management is condescending and spoiled, no guidance from management and even less guidance from HR representatives, you could spend hours upon hours researching how something should be done with no resolution and then get reprimanded for not completing your task, training is non-existent, new employees are thrown to the wolves with a good luck sentiment, very high stress, they have a lot of great employees who are loyal and dedicated, but they are losing them due to high stress, lack of support, and uncaring attitude. Look elsewhere.

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      USI Insurance Services Response
      5y
      Thanks for taking the time to share this feedback with us. Unfortunately, the experience you describe here is inconsistent with USI’s values and practices. We are committed to a supportive, collaborative work environment in full compliance with all federal, state, and local guidelines. We take the concerns you describe very seriously, and strongly encourage you to contact the HR Officer in your region or USI’s confidential Compliance Hotline so that we may investigate and address them, if necessary.

      Explore other reviews about USI Insurance Services

      5.0
      9 June 2026
      Corporate controller
      Recommend
      CEO approval
      Business outlook

      Pros

      Great leadership, employee buy in, competitive pay, work life balance, good communication

      Cons

      Nothing major at this time.

      5.0
      26 May 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      You get out of it what you put into it. Autonomy and responsibility if you are fluent in the principles of extreme ownership. Think of it like running your own business as an entrepreneur, with a deep well of resources at your fingertips to help you be successful. High upside if you are willing to put in the work! (and that doesn't mean 50 hour weeks or unmanageable workloads)

      Cons

      If you don't have an open mind, are closed off to learning new things, and don't have a "how can I help" mentality, this may not be the best fit for you. Pay (base salary) may be slightly lower than other consulting firms, but total rewards package in the aggregate is competitive, and high upside potential with career path opportunities.

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