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USI Insurance Services

Engaged employer

Challenges Outweigh Benefits for Select Producers at USI - Commercial Lines Insurance - Select Producer USI Insurance Services Employee Review

1.0
10 Aug 2024
Recommend
CEO approval
Business outlook

Pros

The base pay is ok.

Cons

My experience at USI has been quite disappointing. The leadership team is neither helpful nor dependable. They require employees to sit through hours of internal meetings that do not contribute to professional development or success within the company. Leadership seems more focused on meeting corporate mandates from senior leadership and shareholders rather than addressing the real needs of their employees. The disconnect between corporate and day to day operations is glaring. Corporate management appears to have little understanding of what happens on the ground floor. The resources promised during recruitment are not as they seem. The marketing team lacks the necessary experience and expertise, making it difficult to succeed unless you know the business coming in. The initial leads provided are poor quality, and it is often better to start from scratch. If you do not meet performance expectations within the first year, you are quickly placed on a Performance Improvement Plan. Failure to write a certain amount of business within three months can result in termination. Even if you manage to bring in business, the marketing team is likely to mishandle it, making success nearly impossible. For those coming from outside the industry, support it minimal. USI does not seem to prioritize personal growth. If you struggle in your initial industry vertical, corporate is unlikely to support the change, even if you have shown success in another area. During my first year at USI, I had five different manager, three of whom were rarely present. For six months, I was left without any managerial support and had to fend for myself. Overall, USI feels more like a call center where you are expected to cold call all day, every day. The likelihood of success is slim, and the environment is not conductive to professional growth or personal achievement.

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USI Insurance Services Response
1y
We are very sorry to hear about your experience. We value your feedback and would like to learn more about your specific concerns and how we can improve. Please email us at Corporate.HR@usi.com to discuss further. Thank you.

Explore other reviews about USI Insurance Services

5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership, employee buy in, competitive pay, work life balance, good communication

Cons

Nothing major at this time.

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You get out of it what you put into it. Autonomy and responsibility if you are fluent in the principles of extreme ownership. Think of it like running your own business as an entrepreneur, with a deep well of resources at your fingertips to help you be successful. High upside if you are willing to put in the work! (and that doesn't mean 50 hour weeks or unmanageable workloads)

Cons

If you don't have an open mind, are closed off to learning new things, and don't have a "how can I help" mentality, this may not be the best fit for you. Pay (base salary) may be slightly lower than other consulting firms, but total rewards package in the aggregate is competitive, and high upside potential with career path opportunities.

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