I regret ever working for U.S Cellular - Customer Service Representative UScellular Employee Review

1.0
11 Aug 2011
Recommend
CEO approval
Business outlook

Pros

Good health insurance and 401k

Cons

Constant coach changes There is alot of downsizing and constant cuts There is a always a fear of being fired. Very Stressful U.S Cellular brags that they are always hiring...that's because they are always firing. If you work in any of their call centers you will notice people disappear very fast.

Explore other reviews about UScellular

5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Great Culture and Leadership, people are the best in the business

Cons

Small Corporation, runs like a mom & pop at times

4.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Cons

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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