QA calls - Anonymous employee UScellular Employee Review

3.0
1 May 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay, tuition reimbursement, bonuses, shift bids, advancement opp.

Cons

Be careful with QA calls. Made 1 mistake, unfortunately the day a new Zero Policy came out. I was the example it was not going to be tolerated. Verify all yours calls. After 6 years I was fired for 1 call. My fault.

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5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Great Culture and Leadership, people are the best in the business

Cons

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4.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Cons

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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