A fast-moving downward spiral. - Retail Sales UScellular Employee Review

2.0
3 June 2017
Recommend
CEO approval
Business outlook

Pros

Competitive commission structure with no cap. Amazing colleagues who become like family. The chance to get your hands on new tech as it becomes available. Rarely the same day twice.

Cons

When you have managers who believe in the DO things are great. You get to bring fresh ideas to the table, make decisions to help your customers, and raise concerns in a safe environment. Once your manager is run out by the new regime, everything you enjoyed becomes a distant memory. Empowerment becomes micro managing, ethics disappear, and you become regularly beat down over even the smallest of mistakes or opinions. The new direction of the company puts the customer and the almighty dollar in front of literally everything else. They've forgotten to take care of the people who serve their customers on a daily basis. I'm now simply a customer, and I am more appreciated and valued than I was as an employee.

Explore other reviews about UScellular

5.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Company Culture Compensation Upward Mobility

Cons

Job Stability Brand Visibility Ability to attract talent

4.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Cons

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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