Open and unprotected from coronavirus - Retail Wireless Consultant UScellular Employee Review

1.0
30 Mar 2020
Recommend
CEO approval
Business outlook

Pros

Beats unemployment, maybe, maybe not

Cons

Many stores open to public during coronavirus pandemic without proper protection for employees and concern for customers too. Employees should be wearing masks and gloves. Company is considered an essential business in states where the government has forced non-essential businesses to close but running stores with a business as usual approach. Only a skeleton crew should be working at most to only handle in person what cannot be handled over the phone, internet, or by mail.

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UScellular Response
6y
Our associates mean the world to us. So do our customers. That’s why U.S. Cellular takes their health and well-being seriously and has asked customers to limit visits to retail stores to essential equipment and accessory transactions, and urgent troubleshooting during this time. In addition, we have implemented a series of health and safety guidelines for in-store interactions including: limiting the number of persons in the store,10 at any given time, adherence to social distancing as outlined by the CDC, enhanced cleaning and disinfection practices, encouraging hand washing between every interaction, and the use of hand sanitizer. Associates should talk with their leader if they feel additional safety measures are warranted in their location. Should associates feel these guidelines are not being followed, they should reach out to their respective Human Resources Business Partner to report their concern immediately.

Explore other reviews about UScellular

5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Great Culture and Leadership, people are the best in the business

Cons

Small Corporation, runs like a mom & pop at times

4.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Cons

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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