As A customer service rep I have never worked for a company like this before! - Customer Care Representative UScellular Employee Review

5.0
22 Nov 2013
Recommend
CEO approval
Business outlook

Pros

Very open environment, customer service reps have the empowerment to make decisions without needing to talk to a supervisor, great benefits.

Cons

Most employees have to work at least one weekend day.

Explore other reviews about UScellular

5.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Company Culture Compensation Upward Mobility

Cons

Job Stability Brand Visibility Ability to attract talent

4.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Cons

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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