It used to be good, really good. - Retail Support Staff UScellular Employee Review

3.0
12 June 2014
Recommend
CEO approval
Business outlook

Pros

The pay is average for the cellular industry. The priciples of the Dynamic Organization are excellent. The hours for retail are reasonable. The benefits are very good.

Cons

As a smaller player against the big four - Verizon, AT&T,Sprint, and T-Mobile - the competition has caused USCC to abandon a lot of its uniqueness for cost. I have been a service tech for nearly 5 years and am losing my job to downsizing. Commissions are down, numbers and quotas are up. Morale is poor.

Explore other reviews about UScellular

5.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Company Culture Compensation Upward Mobility

Cons

Job Stability Brand Visibility Ability to attract talent

4.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Cons

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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