Good Company to work for if you don't mind call center life. - Customer Service Representative UScellular Employee Review

2.0
1 Aug 2014
Recommend
CEO approval
Business outlook

Pros

Health insurance benefits kick in almost immediately, vacation and sick time kick in as soon as 90days are up, coworkers will usually be super friendly.

Cons

Training was terrible. My trainer had it out for me and went as far as to report me to HR for things I didn't do. HR actually had to tell her to leave me alone because it was obvious that she was just trying to get my fired. The HR department at US Celluar tends to be Draconian in nature for no real reason.... A lot of people I worked with got fired for the silliest reasons I've ever heard and it was extremely terrible for morale. I actually got dinged a couple times for infractions but one was forgiven because the rule that I "broke" was changed about a month later.

Explore other reviews about UScellular

5.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Company Culture Compensation Upward Mobility

Cons

Job Stability Brand Visibility Ability to attract talent

4.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Cons

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

See reviews by: Helpful|Rating|Date|All