The money isn't bad, but the rest is. - Retail Wireless Consultant UScellular Employee Review

1.0
24 Sept 2010
Recommend
CEO approval
Business outlook

Pros

The pay is very fair for the work performed, and the benefits are excellent. Full time positions get sick days, personal time, and vacation. You get a free cell phone and plan(although they make your number available to all customers) and you can add phones for up to 3 of your friends or family members at a ridiculously low price.

Cons

A constant stream of corporate doublespeak hits your e-mail account daily. This company pretends that they are doing something good for their customers while they try to stick them for every last dime possible. It's a profit driven business; just be honest about it and stop pretending like you're helping people. It makes it hard to sleep at night sometimes. Commissions are almost never paid the way they are supposed to be. Make sure you track your own sales and check your pay at the end of the month or you will definitely not receive fair pay. If you dispute these "errors" you will get paid, but you have to keep track of it. Senior leadership values enthusiasm and commitment to the company over talent, intelligence, or hard work. Communications from senior leaders come off as if they were trying to explain something to small children.

Explore other reviews about UScellular

5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Great Culture and Leadership, people are the best in the business

Cons

Small Corporation, runs like a mom & pop at times

4.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Cons

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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