Ecommerce Non-voice - Custpmer Service Representative USource Employee Review

5.0
18 Nov 2025
Recommend
CEO approval
Business outlook

Pros

The biggest pro, this is the longest I have stayed with any company, I have just passed 3 years, but most of my team mates have been there longer than me. I work with good clients and everyone in the company is very helpful from my team mates to the managers, human resources and senior management. As for my work, a lot of my work is resolving customer support tickets, responding to online orders, deliveries and returns for ecommerce.

Cons

Once you're working with a client they don't want to let you go, even if you have grown out of the role or want a change, but managers can help when this happens.

Explore other reviews about USource

4.0
14 July 2020
Recommend
CEO approval
Business outlook

Pros

Great co-workers and great ideas.

Cons

Environment was not the best. Leadership needs training.

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team, great training, and meaningful work.

Cons

Learning curve can be steep, but you grow quickly

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